Black Meetings and Tourism

Nov/Dec 2010

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HOTEL HAPPENINGS HYATT BRINGS A BREATH OF FRESH AIR TO THE STREETS OF NYC WITH A RESPIRE BY HYATT – HYPO-ALLERGENIC ROOM ON WHEELS Hyatt Hotels & Resorts recently announced its plans to bring more hypo-allergenic rooms to its guests than any other hotel brand. These hypo-allergenic rooms will be installed in all full-service Hyatt hotels across the U.S., Canada and the Caribbean — totaling approximately 2,000 hypo-allergenic rooms in 125 properties. Powered by PURE, the Respire by Hyatt– Hypo- Allergenic Rooms are 98 percent allergen free and provide a comfortable night’s sleep for all travelers, especially those with asthma, allergies, and other respiratory sensitivities. To kick-off this initiative, a Respire by Hyatt– Hypo-Allergenic Room on wheels drove through the highly trafficked streets of New York City, gaining the attention of New Yorkers and tourists alike. Several executives traveled to New York to introduce the Respire by Hyatt– Hypo-Allergenic Rooms, including Tom Smith, vice president of rooms for Hyatt Hotels & Resorts, and Brian Brault, CEO of PURE Solutions NA. “The well-being of our guests is a top priority, and with the new Respire by Hyatt rooms, we are able to offer travelers another way to wake up feeling refreshed and ready to take on the day,” said Smith. “Respire by Hyatt is a simple, but empowering initiative that we are pleased to provide to our guests.” “The decision by Hyatt to offer hypo-allergenic rooms across several of its brands sets a new standard for service that we are proud to stand behind,” said Brault. “We are delighted to be a part of this impressive effort that allows us to create a unique clean air environment for guests without sacrificing the comfort of the hotel room.” Pictured here (from left) are Smith, “The Travel Mom,” Emily Kaufman and Brault standing outside the Respire by Hyatt Room on wheels on October 12 at the Grand Hyatt New York on 42nd Street. Pan Pacific Hotels and Resorts has launched GHA Discovery, its guest loyalty program. Built on the Global Hotel PAN PACIFIC HOTELS AND RESORTS LAUNCHES INNOVATIVE GUEST LOYALTY PROGRAM Alliance (GHA) platform,GHA Discovery is an innovative multi-brand loyalty program that offers guests across GHA’s 12 brands and nearly 300 hotels enhanced service and recognition. GHA Discovery stands out from most hotel loyalty programs by offering guests “Amazing Local Experiences” as rewards. Its focus is on ‘discovery,’ providing guests with opportunities to participate in unique experiences that they may otherwise not have access to.Consequently, guests not only get airlinemiles aswith other loy- alty programs, they also enjoy a Local Experience that they can redeemeach time they upgrade to a membership level or stay at a new GHA Discovery brand. Local Experiences also differ for various hotels across member brands. Some of the Local Experiences offered at Pan Pacific Hotels and Resorts include: •Working with a GrammyAward-winning sound engineer to produce your own custom ring tone inMicrosoft’s exclu- sive sound studio at Pan Pacific Seattle • Joining theAir Traffic Controllers at Kuala Lumpur InternationalAirport Control Tower and finding out how they 14 Black Meetings & Tourism November/December 2010:

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