Issue link: https://digital.copcomm.com/i/1487666
b y S a m C a s a s C A S Optimizing the Client Experience on the Dub Stage How we carry ourselves and interact with our clients often has a greater impact on our careers than any technical prowess we may possess. Those skills come over time through experience, but it's our attitude that gets our foot in the door. With proper preparation and good communication, you can create an experience for your clients that feels creative, effortless, and enjoyable. I had the great fortune to speak with re-recording mixers Bob Bronow CAS MPSE, Joel D. Catalan CAS, and Lindsey Alvarez CAS to hear their philosophy and practices when it comes to working with clients on the dub stage—and what keeps their clients coming back to them again and again. Over time, you all have managed to build successful careers with many repeat clients, but that doesn't happen overnight. How should someone approach a project when working with new clients? Joel D. Catalan CAS: Everything we do in our industry is based off relationships. Our attitude, communication, and kindness are the three building blocks to building wonderful relationships. When working with a new client, I treat it as an opportunity to create a positive impression so that down the road, they have that good Lindsey Alvarez CAS