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August, 2016 l Working World l WorkingWorld.com 3 Table of Contents August, 2016 WW467 TOP BUSINESS BOOKS by Readers' Favorite ..................................4 FEATURE by Working World Staff......................... 6 Veterinary Technologists and Technicians WORKING VETERANS by Tom Cramer ........................................8 Training Dogs for Service: Helping Veterans Cope with Distress FEATURE by Working World Staff.......................10 Could Your Office Go Pet-Friendly? FEATURE by BPT .......................................................... 12 The Four Best Tech Options for the Student in Your Life FEATURE by Anne Grady ......................................... 14 Four Steps to Plug Productivity Leaks FEATURE by Darlene Hunter .................................. 16 Taking a Pulse Check on Your Attitude FEATURE by Working World Staff ..................... 18 How Volunteers are Making a Difference FEATURE by Working World Staff ................... 22 5 Tips for Mastering Your First Phone Interview Working World, copyright 2016 by COP Communications. All rights reserved. No material from this magazine may be reproduced without permission. Working World is published 12 times an- nually and distributed free throughout the primary business districts of Los Angeles. We reserve the right to refuse editorial or advertising for any reason. Thank you for reading Working World. WORKING WORLD MAGAZINE 620 W. Elk Ave., Glendale, Calif. 91204 Tel: (818) 291-1100 | Email: help@WorkingWorld.com Working World Magazine is published by POST Publishing LLC, a COP Communications company. PUBLISHER, PRESIDENT & CEO William R. Rittwage VP SALES/COP COMMUNICATIONS Lisa Neely SALES Eric Tiettmeyer SALES/WORKING VETERANS Bill Neckameyer DISTRIBUTION MANAGER Junior Lopez CONTRIBUTING WRITERS Katy Allgeyer Becky Hutner Ann Reeves Suzanne Ridgway Helen Rosenau Aaron Severson GRAPHIC DESIGN Jeff Maniccia COVER PHOTOGRAPHY Francesco Caprio SR. CRM MANAGER Mike Hefner Hello More Career Advice and Feature Articles @ WorkingWorld.com JOB OPPORTUNITIES Have a school or career article idea? Please submit all PR, news, or article suggestions to lneely@copcomm.com for publishing consideration. BE A CERTIFIED BANKRUPTCY or IMMIGRATION PARALEGAL only $395 Jobs Pay Up to $30 hr 94% Placement Rate Private Classes Also Available Certificate & Resume 626-918-3599 www.mdsandassociates.com Call (323) 953-3206 to get your copy. PRICE: $22.00 Softcover Church of Scientology Los Angeles 4810 W. Sunset Boulevard Los Angeles, CA 90027 losangeles-contact@scientology.net www.scientology-losangeles.org THE PROBLEMS OF WORK By L. Ron Hubbard Life is composed of seven-tenths work, one-tenth familial, one-tenth political and one tenth relaxation. Here is a book containing the answers to that seven-tenths. Simple yet powerful solutions for burnout, stress or worse. BUY AND READ 70% of your life is spent working... Article Submission Guidelines for Working World Magazine: Most articles typically average 750– 900 words. We do not pay for contributed stories, but if they're engaging to read and useful to our audience, we will energetically promote them, in print and online. Articles submitted for con- sideration should be of interest to readers of Working World and have a tone that is appropriate for the working and career seeking community. Please send completed articles for consideration to lneely@copcomm.com. Turnaround is usually no more than five business days. If you feel your email has not been received, please check back in once; after that, it's safe to assume that it was not the right fit. Inside Sales/Marketer Printing and Publishing company in Glendale, CA. For Immediate Hire! Hourly Pay, Plus Commission, Plus Multiple CASH BONUSES! Call (818) 291-1111 hr@copcomm.com