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May, 2016 l Working World l WorkingWorld.com 5 4. MAKE CHANGE WORK FOR YOU Transform fear into a secret weapon for success. Coping with change is a pivotal skill in modern business, but it's a tough ability to cultivate. Agility in the face of change requires creativity, flexibility, a voracious appetite for information and, above all, courage. According to consultant Scott Steinberg, fear is the number-one obstacle to managing change effectively. He explains that change and uncertainty trigger several potent fears – among them "fear of failure," "fear of embarrassment" and "fear of losing control." When you are afraid, you tend to respond instinctively, not rationally. You either try to avoid the issue ("Digital photography will never catch on") or you blow it out of proportion ("I'll lose my job!"). Steinberg's advice: Don't squelch your fears; make use of them. He calls fear a "personal radar system" that reveals where new trends, threats and opportunities will emerge. Steinberg, a sought-after keynote speaker, is an enthusiastic, invigorating author with a refreshing perspective on fear. However, most of his information, while relevant and useful, isn't new, and some of his tips are frustratingly obvious, like, to minimize risk and choose the strategy that's most likely to succeed. Nevertheless, getAbstract recommends his clarion call for fortitude to executives, entrepreneurs, managers, investors, futurists and anyone seeking ways to manage change with courage. Scott Steinberg | From MAKE CHANGE WORK FOR YOU by Scott Steinberg. Summarized by arrangement with Perigee, an imprint of Penguin Publishing Group, a division of Penguin Random House LLC 2015 | 304 pg. | ISBN: 9780399166761 5. EVERYDAY BIAS Free your decision making from unconscious biases. Diversity consultant Howard J. Ross shows how to free yourself from biases you probably don't even know you have. The problem is that biases are unconscious. As a result, you may be unaware of some of the reasons underlying your actions and reactions. You may have rejected a job applicant who resembles someone you don't like, or you might choose a presidential candidate based on height. You may have missed great opportunities because of a hidden antipathy against certain groups of people or an unacknowledged assumption about gender roles. If you increase your awareness of your biases, you can take steps to circumvent them – as do orchestras that audition players behind a screen to bypass race, age and gender biases, and just hear the music. Ross explains the evolutionary roots of bias, and outlines strategies for finding and defusing individual and organizational prejudices. He recounts fascinating research findings, such as the one featuring radiologists so intent on spotting cancer cells that they didn't notice the inch-tall image of a gorilla that researchers had superimposed on the X-ray. getAbstract recommends Ross's insights to human resource professionals, managers and leaders dealing with a diverse workforce, and to anyone seeking to learn, grow and evolve. Howard J. Ross | Rowman & Littlefield Publishing Group, Inc. 2014 | 206 pg. | ISBN: 9781442230835 Reviews provided by: JOB OPPORTUNITIES SALARY+COMMISSION+INCENTIVES Up to $15/HR+Weekly Pay INTERVIEW DAILY 8am-10am Wilshire & Western 430 S. Western Ave., Los Angeles, CA 90020 (213) 915-0179 or (213) 915-0180 BOOST YOUR INCOME TODAY! CALL TODAY! IMMEDIATE HIRE Customer Service Reps Needed