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Fall 2015

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PATRONS | Fall 2015 18 PROGRESS NOTES Voted South Bay's Best Again For the fifth consecutive year, Torrance Memorial has again been voted "South Bay's Best" Hospital by Daily Breeze readers. Additionally, in a separate survey, the Daily Breeze's parent company, e Los Angeles News Group (LANG), also named Torrance Memorial the "Best Health Care Company to Work For" and the "Best Hospital to Work" for the second straight year. e "Winning Workplaces" survey was conducted by the Daily Breeze and Press-Telegram newspapers. Torrance Memorial goes far to recognize employees for their service, with activities such as the annual employee barbeque and ice cream social. Since 2007 hospital executives have hosted quarterly open forums to give employees an opportunity to ask questions, express concerns and hear the latest news about the facility. Additionally, each department has its own shared decision-making council consisting of staff members who meet regularly with management and physicians to discuss challenges such as implementing changes based on patient survey results. As president and CEO Craig Leach explained in a recent Daily Breeze article, "We are very transparent. Our employees are at the core of the services that we provide for patients and their families, and they do a phenomenal job." U.S. News & World Report Honors Torrance Memorial Torrance Memorial Medical Center has been ranked as one of the best hospitals for 2015–2016 in California and the Los Angeles metro area for the fourth straight year by U.S. News & World Report, placing the hospital in the top 6% in the state. e report recognizes Torrance Memorial Medical Center's quality care as the 11 th best in the Los Angeles/Orange County region, jumping two ranks higher than last year, and 27 th in the state. "We are very pleased to be recognized among the best hospitals in California," says Craig Leach, president and CEO of Torrance Memorial Medical Center. "at we have improved our ranking from last year is a testament to our entire patient care team and its commitment to excellence and caring for our community." "e data tells the story—a hospital that emerged from our analysis as one of the best has much to be proud of," says U.S. News health rankings editor, Avery Comarow. "A Best Hospital has demonstrated its expertise in treating the most challenging patients." U.S. News publishes Best Hospitals to help guide patients who need a high level of care because they face particularly difficult surgery, a challenging condition or extra risk because of age or multiple health problems. Objective measures such as patient survival and safety data, adequacy of nurse staffing levels and other data largely determined the rankings in most specialties. e rankings are freely available at health.usnews.com/best-hospitals and will appear in the U.S. News "Best Hospitals 2015" guidebook. Representa ves from LANG formally presented the awards to Craig Leach at the medical center's July management commi ee mee ng.

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