30 SAG-AFTR A | Summer 2026 | sagaftra.org
For Members For Members
Answered
283,529
EMAILS
including member
inquiries and
support tickets.
Helped members in
86,808 CHAT
SESSIONS
including live web chat assistance,
real-time technical support and instant
member guidance.
97.6% MEMBER
SATISFACTION
for support related to billing
questions, residuals processing
and claims, entertainment
contracts, website assistance
and Actor Awards.
Handled
1,346,529
CALLS
including inbound
support, outbound
follow-ups and
resolution calls.
(855) SAG-AFTRA
(855) 724-2387
7a.m. – 6p.m. PT, M-F
Celebrating a Decade of Getting
You the Answers You Need
Launched May 16, 2016, SAG-AFTRA's Contact Center
has been answering your phone calls, emails and chats
for more than 10 years. Twenty-five knowledgeable
staff members are standing by to field your questions.
Here is what the team has done in its
first decade of serving you.
10
SAG-AFTRA
Contact Center Turns
