Issue link: https://digital.copcomm.com/i/1307977
Peter Abbott, RN MEDICAL-SURGICAL CHARGE NURSE San Gorgonio Memorial Hospital, Banning Looking back on this year, what have been the biggest changes in your practice? Having to always wear PPE changes how we interact with patients. It's hard when I can- not see their expressions and they cannot see that I am smiling at them. Since our hospital is not allowing visitors, we have to assure patients' families over the phone that their loved one is going to be okay, which is more challenging for all concerned. Tell us about the most inspirational thing you've experienced as a nurse during this pandemic. When this pandemic started, we had little idea what it was or how it spread. Despite these unknowns, the nurses would put on their protective gear and go into a patient's room without hesitation, putting their lives at risk to help com- plete strangers. That bravery has been inspirational to see. What nonmedical support from family, friends or the general public has been most appreciated? Lots of local businesses in our area have generously donated many things: cute masks, pet rocks and food from restau- rants in the area. Many busi- nesses are also giving prefer- ence to healthcare workers. How have you grown as a nurse since you started working in this profession? I was previously in construc- tion as a communications installer for buildings. My interactions with people were limited, as we were usually alone in a building. Becoming a nurse has allowed me to interact with people a lot more. I have grown to love peo- ple and see them as they are, and I am grateful to provide the care and comfort they need. All people have prob- lems; we are here to make things more comfortable for them and show the love we have for each other. Aaron Acquisto, RN-BC, MSN, WCC MAGNET COORDINATOR Valley Presbyterian Hospital, Van Nuys Looking back on this year, what have been the biggest changes in your practice? Many of us have learned a lot about resilience. In my 10 years as an RN, I have always been keen to focus on the needs of others, but I often forget myself. Recently, I was struck by an article that emphasized the importance of recovery: building resilience by finding ways to recharge my body, mind and spirit. Tell us about the most inspirational thing you've experienced as a nurse during this pandemic. I spent five weeks assisting the telemetry COVID-19 response unit as a nurse leader on the night shift. The camaraderie, teamwork and partnership was like none I have experienced. Within the first week, we established a rotating "warm- zone runner" position, who would don appropriate PPE to answer all call lights and assistive needs between 10 p.m. and 5 a.m. The immediate changes we noted were extraordinary! Staff felt more comfortable managing the unit through this shared responsibility, and it greatly reduced the amount of PPE used per shift during a period when PPE was not readily available. What nonmedical support from family, friends or the general public has been most appreciated? My entire family is on the East Coast, but we make an effort to communicate regularly via text chat and FaceTime. It is a blessing that technology enables me to connect with my parents, siblings, nieces and nephew every day. How have you grown as a nurse since you started working in this profession? Thanks to my many mentors and teachers, I have grown the most in emotional intelligence. Everyone has a story to tell, and most people want someone to listen to that story. Take time to listen to patients and team members, or we may miss a great idea or a key symptom. Listening is one of the greatest gifts we can give as nurses and nurse leaders. 22 Working Nurse l WorkingNurse.com November 9–December 14, 2020