Summer 2017

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5 0 | PULSE S u m m e r 2 0 1 7 E N D N OT E R ecognizing, striving for and achieving excellence, as any good leader can tell you, is an important hallmark of a successful organization. And Torrance Memorial Medical Center is no exception. Two awards are especially cherished because they invite comments from patients, families and colleagues. e DAISY Award was created in honor of J. Patrick Barnes who at 33 died of a rare autoimmune disease (DAISY is an acronym for Diseases of the Auto Immune SYstem) and whose family wanted to pay tribute to his amazing nurses. Due to the success of e DAISY Award, e Reason Is You Award was developed to recognize those in non- nursing roles who also have an impact on the patient's experience. We want to share some of the touching comments that accompanied both accolades, and recognize these wonderful staffers. THANK YOU FOR YOUR SERVICE TWO TORRANCE MEMORIAL RECOGNITION PROGRAMS DESERVE EXTRA ATTENTION I was fresh out of surgery and in the ICU, having post C-section complications. My life was on the line.Thank you Jean, for giving me the strength and motivation to get home to my family. I am the loving mom of a baby girl because of you! ETHAN ANTICEVICH, RN, PCU 5 Someday e clinical duties of an RN might be handled by robots, but what can't be replicated is e caring, suppt and empay at help patients heal physicay and emotionay. Thank you Ean, f your kindness and compassion. You're e best! LYNN RUFFIN, RN, BLOOD DONOR CENTER For 15 years, I have given two units of blood every six weeks and with Lynn's support, got through some tricky complications. Lynn makes everyone feel important and considers her donors to be her patients. She is saving lives one gift at a time. JEAN GUTIERREZ, RN, ICU 3E Deven Sykes, Operating Room, receives The Reason Is You award. Lynn Ruffin, RN, receives The DAISY Award. ANDREA LUBIN, RN, MOTHER/BABY During her shifts with our family, Andrea addressed our concerns with calm con- fidence and made a personal connection, especially with our 4-year-old daughter. She now says she wants to be a nurse when she is older. DEVEN SYKES, OR TECH We had five people stuck in one of e Lundquist Tower elevats f about 40 minutes, Deven among em. He was calm and pleas- ant and knew just how to kp everyone at ease. I reay commend him f going above and beyond e ca of duty. Dr. Kazi takes the time to learn the routines of our staff so he can better collaborate with our workflow. His patients often commend his excellent bedside manner, and nurses really love him. FASHID KAZI, MD, HOSPITALIST

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